Customer Service Officer - Chinatown Point

Responsibilities:

• Provide excellent customer service to shoppers and visitors
• Attend to queries and feedback from shoppers and tenants
• Assist in customer loyalty programmes and redemption of reward programmes
• Play an active role during promotions and marketing campaigns
• Any other duties as assign by the Centre Management Office

Requirements:

• GCE ‘O’ Levels or equivalent with 1 year experience in retail or hospitality industry in a customer service role
• Candidates with no prior experience are welcome to apply
• Familiar with MS Office- Word and Excel
• Possess excellent communication and interpersonal skills
• Friendly demeanor with strong service excellence mindset
• Able to work 6 days work week on rotating shifts (including Sat, Sun and Public Holidays)