SUPERVISOR

Responsible for the store's daily operations and team management.

Supervise and guide beauticians' workflow, ensuring service adheres to company standards and provides a quality customer experience.

Responsible for scheduling, new employee training, setting and executing sales targets, and promoting skincare products and treatments.

Promptly address customer feedback and complaints, coordinate issues encountered during store operations, and ensure smooth and efficient overall operations.

At least 3 years of experience in the beauty or related industry, with team management experience preferred;

Familiarity with beauty and skincare procedures, with a solid understanding of professional operations and products;

Strong communication and coordination skills, capable of leading a team to achieve performance goals;

Customer-centric, with excellent service awareness and problem-solving skills;

Ability to work shifts, evenings, weekends, and public holidays.