Principal Consultant - End User Computing

We are looking for a Senior End User Computing Lead Consultant in Singapore.

Key Responsibilities and Key performance indicators

· 8-10+ years of experience in IT, with at least 5 years in Intune and EUC management.

· Strong expertise in managing Windows and Mac devices in hybrid and cloud environments.

· In-depth knowledge of Azure AD, Microsoft 365, and other Microsoft ecosystem tools.

· Experience with scripting and automation (e.g., PowerShell, Bash, Python).

· Familiarity with EUC tools and platforms like Jamf for Mac device management.

· Solid understanding of security frameworks and compliance standards.

Microsoft Intune Management:

· Act as the primary owner for Microsoft Intune, managing its implementation, configuration, and optimization.

· Design and enforce policies for device compliance, security, and conditional access for Windows, Mac, and mobile devices.

· Oversee app lifecycle management, including deployment, updates, and retirement.

EUC Leadership:

· Lead the EUC team to deliver high-quality end-user device management services across the organization.

· Define and implement strategies to enhance user productivity and experience while maintaining security and compliance.

· Collaborate with IT, security, and operations teams to align EUC solutions with organizational goals.

Endpoint Lifecycle Management:

· Manage the full lifecycle of endpoints, including provisioning, patching, monitoring, and decommissioning.

· Leverage automation tools and scripts (e.g., PowerShell) to streamline endpoint management processes.

· Ensure seamless device onboarding for both Windows and Mac environments.

Security and Compliance:

· Implement and manage security baselines, encryption, and data protection policies for all endpoints.

· Ensure compliance with industry standards such as GDPR, ISO, and other relevant regulations.

· Conduct regular audits and vulnerability assessments for endpoint devices.

· Continuous Improvement:

· Stay updated on the latest developments in Intune, EUC technologies, and device management trends.

· Proactively identify opportunities to enhance the performance, reliability, and security of EUC solutions.

· Lead efforts to modernize the EUC environment, including adopting zero-trust principles and cloud-based solutions.

Team Leadership and Support:

· Provide mentorship and guidance to EUC team members, fostering a culture of innovation and collaboration.

· Act as the escalation point for complex technical issues related to Intune and EUC.

· Develop and maintain comprehensive documentation, including architecture diagrams, processes, and user guides.