Presales Engineer (SOC Operations)

Company Overview / Employee Value Proposition

Our client is a semi-privately owned multinational enterprise that provides highly scalable, tailored ICT solutions to businesses worldwide. With a strong foundation in private network solutions, cybersecurity, cloud computing, and data center services, they are a trusted partner for enterprises seeking cutting-edge digital transformation. As a leading global-local ICT solutions provider, the company has a worldwide presence across key markets, leveraging AI, AR, Big Data, IoT, and emerging technologies to drive innovation. Their mission is to transform technical potential into real-world business value, helping organizations achieve higher productivity, agility, cost-efficiency, and ultimately, Digital Globalization. The company is also one of the first managed service providers in the region to attain multiple ISO certifications, demonstrating an unwavering commitment to service excellence, security, and sustainability. With an extensive self-managed global infrastructure, they operate:

• 160+ points of presence worldwide
• 19 Cloud service centers
• 30+ data centers
• Two 24x7 Security Operations Centers (SOCs) Overseas

Join a pioneering ICT solutions leader that is shaping the future of enterprise networking, cloud security, and managed services. Be part of a team that delivers next-generation technology solutions across Asia, Europe, and America, enabling businesses to thrive in an ever-evolving digital landscape.

Job Summary

This role is focused on pre-sales support and providing cybersecurity advisory services to regional end users. While the position is primarily pre-sales, the consultant must have a solid background in SOC operations technical competency to advise customers on security solutions effectively.

Responsibilities

• Lead client engagements to identify IT security challenges and deliver expert cybersecurity advisory tailored to business needs
• Develop customized security solution designs and create detailed technical proposals that align with client requirements
• Demonstrate proof-of-concept (PoC) implementations to validate proposed security solutions and drive client confidence
• Collaborate with third-party security vendors to evaluate and select optimal security products and services based on supplier quotations and technology trends
• Provide technical guidance and operational insights on security solutions including SIEM, SOAR, endpoint security, cloud security, and IAM to enhance clients’ cybersecurity posture
• Advise clients on improving their security architecture and operational effectiveness through actionable recommendations grounded in SOC operational experience
• Maintain up-to-date knowledge of emerging cybersecurity technologies and industry best practices to inform solution development and client consultations
• Support pre-sales activities by aligning technical capabilities with business objectives to facilitate successful sales outcomes

Required competencies and certifications

• Minimum 3 years of experience in IT security or cybersecurity pre-sales roles
• Demonstrated technical competency at L2/L3 SOC operational level to provide effective customer advisory
• Strong understanding of security technologies including SIEM, SOAR, endpoint security, cloud security, and IAM

Preferred competencies and qualifications

• Professional certifications such as CISSP, CISA, ISO 27001, CEH, or equivalent
• Strong communication skills with fluency in English; proficiency in Chinese is preferred
• Willingness to travel occasionally for client meetings and training sessions

Other Information

Interested applicants please write to shc@juhlerprofessionals.com.sg, kindly furnish the necessary information such as your current remuneration details, notice period, and expected salary. R1325699/EA01C3135

• Recruitment Manager: Shirley Chong Ai Ling (Ning)