F&B EXECUTIVE

Responsibilities : -

• Assign tasks, guide and supervise the associates rostered for a specific shift in the assigned F&B outlet.
• Train and monitor the performance of new associates. Coach them and provide immediate assistance and attention to ensure proper induction in their roles.
• Attend all staff training programmes assigned, meetings and make suggestions pertaining to service improvement, more efficient work flow and cost savings.
• Actively participate in the preparation of daily specials and food & beverage promotion.
• Be aware of promotional packages, festive specials and recommend or upsell at every opportunity.
• Be familiar with menu and wine list. Upsell food and beverages.
• Ensure that service standards are strictly adhered to and basic courtesies are accorded to all guests/customers at all times.
• Assist Assistant/Outlet Manager and take charge of his shift in his absence.
• Ensure the cleanliness and tidiness of the assigned outlet at all times.
• Ensure all side-stations are properly stocked with the necessary operating equipment and mis-en-place.
• Perform all duties common to all supervisors and other duties as assigned by the Assistant/ Outlet Manager.
• Perform any other duties assigned by management.

Requirements

• Perform tasks independently or with minimum supervision.
• Good communication and interpersonal skills.
• Good supervisory skills.
• Strong team player, whilst still having the ability to work independently.
• Ability to multi-task in a demanding environment.

Qualification & Experience

• Minimum equivalent of GCE ‘N’ level or Certificate in F&B Service at SHATEC preferred.
• Minimum 2 years working experience in fast-paced restaurant service in the same capacity.
• Must have sound F&B knowledge and Food Hygiene Certificate.
• Willingness to work on shifts. (including weekends and public holidays)
• Working knowledge of Stock Control System and POS System.